IT System Engineer (ConnectWise) Overview

We have been providing industry-leading Managed IT Services since 2004. We support for network design, security, monitoring, virtualization, unified communications, remote access, backup/disaster recovery solutions, as well as public/private or hybrid cloud.

We are currently seeking a MSP experienced IT System Engineer (ConnectWise) to handle top level escalations and project work. The IT System Engineer (ConnectWise) plays an active role in provisioning, installing, configuring, operating, and maintaining system software, hardware, and corresponding infrastructure (network, storage, etc). The responsibilities include but are not limited to M365 migrations, virtualizing servers via Hyper-V and VMware, Server/Desktop support, Azure migrations, and Networking (SonicWall, Cisco Meraki, Fortinet)

IT System Engineer (ConnectWise) Duties and Responsibilities:

  • Troubleshoot cloud, network & system issues.
  • Monitor active cloud, network and server infrastructure.
  • Perform routine preventative maintenance on equipment.
  • Administer security measures to prevent system interruptions or breaches.
  • Execute sensitive data backup and restoration procedures.
  • Design, implement, and support Microsoft, Apple and Linux related technologies.
  • Design, implement, and support Remote access solutions like VPN, Remote Desktop Services, VDI.

IT System Engineer (ConnectWise) Skills and Requirements:

  • 3-5 years of database, network administration, or system administration experience.
  • Working knowledge of cloud collaboration environments, namely Microsoft 365 and Google Workspace.
  • Working knowledge of virtualization technologies, Hyper-V, VMWare, or equivalent.
  • Working knowledge of UTM appliances capabilities and associated security capabilities in a small business setting. SonicWall, Fortinet, Meraki or equivalent.
  • Experience with scripting, automation, containerization, orchestration, and/or configuration management tools.
  • Previous experience working for a Managed Services Provider is required

IT System Engineer (ConnectWise) Benefits:

  • Health, Dental, and Vision (100% covered by company)
  • Unlimited PTO
  • Partial WFH (after onboarding)
  • Certification Reimbursement
  • Employee Recognition Program