IT System Engineer (ConnectWise) Duties and Responsibilities:
- Troubleshoot cloud, network & system issues.
- Monitor active cloud, network and server infrastructure.
- Perform routine preventative maintenance on equipment.
- Administer security measures to prevent system interruptions or breaches.
- Execute sensitive data backup and restoration procedures.
- Design, implement, and support Microsoft, Apple and Linux related technologies.
- Design, implement, and support Remote access solutions like VPN, Remote Desktop Services, VDI.
IT System Engineer (ConnectWise) Skills and Requirements:
- 3-5 years of database, network administration, or system administration experience.
- Working knowledge of cloud collaboration environments, namely Microsoft 365 and Google Workspace.
- Working knowledge of virtualization technologies, Hyper-V, VMWare, or equivalent.
- Working knowledge of UTM appliances capabilities and associated security capabilities in a small business setting. SonicWall, Fortinet, Meraki or equivalent.
- Experience with scripting, automation, containerization, orchestration, and/or configuration management tools.
- Previous experience working for a Managed Services Provider is required
IT System Engineer (ConnectWise) Benefits:
- Health, Dental, and Vision (100% covered by company)
- Unlimited PTO
- Partial WFH (after onboarding)
- Certification Reimbursement
- Employee Recognition Program
