IT System Engineer & IT Manager (MSP)

We are an established IT Company who promote a collaborative, thought-leading environment focused on innovation and employee development. We work with a diverse tech stack and customize each solution to fit the customers needs.

Currently, we are seeking a hands on leader who has experience leading a team, working on projects, and handling top level escalations. You will lead a team of talented, resourceful, and ambitious network/server/cloud engineers looking to you for technical escalation, training, thought leadership, and professional support. This is an opportunity for an MSP professional who enjoys leadership and being hands on with technology.

IT System Engineer & IT Manager (MSP) Responsibilities:

  • Lead and guide the team in efforts to create an effective and seamless process designing, implementing, and maintaining complex systems solutions
  • Provide expert-level solutions and top escalated support focusing on resolving complex issues related to networking, infrastructure, servers, cloud environments, ISPs, and data centers.
  • Investigate recurring or critical problems, identify root causes, and develop long-term solutions to prevent future occurrences.
  • Collaborate with Level 2 and Level 1 technicians to provide guidance and knowledge transfer.
  • Assist in the design, implementation, and management of IT infrastructure solutions for clients, including servers, networks, security systems, and cloud services. *Proficiency in VMWare, Veeam, Fortinet, Ubiquiti, Aruba, HP, and Dell Servers and Storage.
  • Monitor and proactively tune clients’ IT environments to ensure optimal performance, security, and reliability.
  • Collaborate in the planning and execution of business continuity and disaster recovery strategies. Participate in testing and refinement of these plans to ensure clients’ ability to recover from unexpected events.

IT System Engineer & IT Manager (MSP) Qualifications

  • Minimum of 5 years of experience working for a Managed Services Provider (MSP) environment.
  • Minimum 3 years of Team Lead/IT Management experience, preferably within and MSP environment.
  • Minimum of 3 years serving as the top level engineer at an organization
  • Advanced WAN/LAN networking knowledge, including routing, switching, security, and load balancing utilizing platforms such as SonicWall, Cisco Catalyst, Juniper Mist, Meraki, ASA, and protocols like TCP, BGP, and SIP.
  • 2-3 years of IT Projects, integrations, and support with a focus on Microsoft 365 (full stack), Microsoft Intune, Active Directory to Azure Active Directory Migrations, Microsoft Server consolidation, Microsoft SharePoint implementations, On-premises file server migrations; Microsoft Windows desktop and Azure server deployment, Microsoft Office, desktop, and mobile device troubleshooting.
  • Mastery of Microsoft Windows Server, Windows Desktop, Apple Ecosystem (iOS, MacOS), and Google ChromeOS design, development, maintenance techniques, and processes.
  • Extensive knowledge of cloud platforms such as Google GSuite for Education, Office 365, and Azure is required.
  • Strong experience with server platforms from HPE and Dell using VMWare, Windows, and Linux is required.
  • Strong experience with MSP platforms, namely ConnectWise, Kaseya VSA, NinjaRMM, and Addigy preferred.
  • Working knowledge of design and deployments of Enterprise Datacenter environments.

IT System Engineer & IT Manager (MSP) Benefits:

  • Salary: $100,000- $110,000
  • Health, Vision, Dental insurance
  • Generous PTO
  • Retirement Plan
  • Mileage Reimbursement
  • Certification Reimbursement

 

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