IT System Engineer (Managed Services) Overview:

We are an IT full service technology solution provider supporting anything with an on/off switch. We bring enterprise class solutions to businesses who often don’t have expertise on staff. Our goal is to create premier customized IT solutions that best fit each of our clients unique needs. This is a permanent, full-time role paying $90k – $100k with full benefits including Health, Dental, Vision, 401(k) with 4% match, PTO, certification reimbursement, and more.

Due to continued growth, we are seeking an IT System Engineer (Managed Services) with previous experience working for a MSP. As an IT System Engineer (Managed Services), you will be responsible for maintaining the design and integrity of customer’s infrastructure, coordinating complex projects, consulting with clients, and completing tier 3 tickets.

IT System Engineer (Managed Services) Responsibilities:

  • Design, implement, and support server architecture including: Windows Server, SQL, Exchange, VMWare, etc.
  • Experience with configuring business-class firewalls and VPNs.
  • Knowledge and experience with setting up and maintaining Windows Domains, GPOs, and Active Directory
  • Work with clients, vendors, and 3rd party consultants to implement technical solutions projects for infrastructure and desktops.
  • Ability to work independently and with a team of technicians.
  • Design, Implement, and Support disaster recovery solutions.
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • System documentation maintenance and recommendations.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
  • Train and mentor junior techs.

IT System Engineer (Managed Services) Qualifications:

  • Previous experience working for a Managed Services Provider.
  • Professional IT Certifications, such as: Microsoft Azure Fundamentals, Azure Administrator Associate, Cisco CCNA, or VMware VCP
  • Advanced understanding of operating systems, business applications, printing systems, and network systems.
  • Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.

IT System Engineer (Managed Services) Benefits:

  • Health, Dental, and Vision Insurance
  • 401(k) with 4% company match
  • PTO + Paid Holidays
  • Certification Reimbursement