IT System & Project Engineer (Managed Services)

We are a leading Managed Services Provider (MSP) that has been in business for over two decades. Our mission is to provide our clients with the highest level of IT support and services, while also creating a positive work environment that fosters growth and success for our team members. Our team of highly skilled and experienced professionals is dedicated to ensuring that our clients’ technology infrastructure is always reliable, secure, and optimized for performance. We specialize in providing a full range of IT solutions, including managed services, network infrastructure, cloud computing, cybersecurity, and more.

IT System & Project Engineer (Managed Services) Essential Duties & Responsibilities:

  • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Microsoft Azure and VMware.
  • Design implementation, and support services for Microsoft related technologies: Windows Server, Azure Active Directory, Azure Infrastructure, Office 365, Intune, SQL, SharePoint, etc.
  • Design, implementation, and support services for Apple technologies. (JumpCloud)
  • Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
  • Familiarity with security solutions such as: Threat & Vulnerability Management. SIEM management. Change Management. Cyber Security Awareness Training and phishing tests. Endpoint Protection Response.
  • Remote access solution implementation and support: VPN, Terminal Services, and Windows Virtual Desktops.
  • System documentation and consulting services to include system reviews and recommendations.
  • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
  • Aid in security gap analysis initiatives by documenting and verifying compliance through various systems. Review group policy and Intune settings, validate IT asset inventory, User access, etc.

IT System & Project Engineer (Managed Services) Benefits:

  • Health, Dental, and Vision Insurance
  • Long & Short-Term Disability
  • 401(k) with company match
  • Partial WFH after probationary period
  • Certification Reimbursement
  • Clear Paths for Advancement