Are you an experienced IT professional looking to grow in a fast-paced MSP environment? Join a well-established Managed Services Provider in NYC, where you’ll gain exposure to cutting-edge technologies, high-impact projects, and career development opportunities.

What You’ll Do:

  • Provide escalated Tier 2 support for workstations, servers, and MS365 environments.
  • Manage Microsoft 365 cloud administration (email, Intune, MDM, SharePoint).
  • Troubleshoot Windows Server, DNS, Active Directory, and IP networking issues.
  • Support Azure Virtual Desktop (AVD), VMware, and Hyper-V environments.
  • Work on server upgrades, network refreshes, and cloud migrations.
  • Collaborate with Tier 3 engineers to resolve complex IT challenges.
  • Maintain detailed documentation and SOPs for internal and client use.

What We’re Looking For:

  • 3+ years of IT experience in an MSP environment.
  • Expertise in Windows Servers, MS365, and networking technologies.
  • Strong troubleshooting skills with Meraki, Ubiquiti, and firewall configurations.
  • Experience with email security tools, Veeam backups, and scripting (PowerShell preferred).
  • Ability to communicate technical solutions effectively to clients and team members.
  • Must be onsite in Midtown Manhattan, Monday–Friday.

Why Join Us?

  • Competitive Salary: $70K – $85K
  • Healthcare Coverage (Medical, Dental, Vision)
  • 401(k) with 4% Match
  • 15 Days PTO + Paid Holidays
  • Career Growth & Certification Reimbursement
  • Profit-Sharing for Long-Term Employees

If you’re ready to level up your IT career in a high-growth MSP, apply today!

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