IT Technical Support Engineer – Windows (MSP)

Location: Reston, VA / Salary: $45,000 - $60,000

IT Technical Support Engineer – Windows (MSP)

IT Technical Support Engineer – Windows (MSP) Overview:

We are seeking an IT Technical Support Engineer – Windows (MSP) to join our expanding team. We provide IT Services, Cloud Computing, and Cyber security to clients in and around NYC. The IT Technical Support Engineer – Windows (MSP) position is an opportunity to join a stable, fast-paced Managed and Cloud Services Provider that emphasize their employees ability to succeed both professionally and personally, as we continue to foster their technical skills. The IT Technical Support Engineer – Windows (MSP) can expect to receive at least two certifications within their first year of employment.

The IT Technical Support Engineer – Windows (MSP) will be responsible for handling escalated issues and learning directly from our Projects Engineering team. The technologies that you will be responsible for include: workstations, servers, printers, networks, and vendor-specific hardware and software. This is a full-time opportunity with a salary range between $45K – $60K depending on experience.

IT Technical Support Engineer – Windows (MSP) Day to Day:

  • Handle all manner of desktop and laptop computer support duties, including format, install, set up, upgrade, maintenance, and troubleshooting.
  • Participate in workstation build, configuration, and testing as a member of project teams.
  • Mastering a wide range of network environments and continuing to expand your skill set as the technology landscape evolves.
  • Assisting Sr. technicians with designing and implementing infrastructures

IT Technical Support Engineer – Windows (MSP) Technology/ Experience:

  • Microsoft Windows Server 2008, 2012, 2016, 2019
  • Virtualization \ Cloud – VMWare or Hyper-V or Citrix or Azure or AWS
  • Ticketing/ RMM: Kaseya and ConnectWise experience
  • Active Directory – User administration, OUs
  • Office 365 – User Administration
  • WINTEL (Server Setup, Patching, Provisioning, Maintenance, Performance Tuning, Operating System & Connectivity Troubleshooting)
  • 1+ Years Experience working for a Managed Service Provider Required***
  • Remote desktop technologies (Windows RDS, Citrix)

IT Technical Support Engineer – Windows (MSP) Benefits: 

  • Salary: $45,000- $60,000
  • Health/Vision/Dental
  • 401K with Matching
  • Reimbursement for traveling, certs, and training
  • PTO days & Holidays

Opportunity Location

Reston, VA

Proposed Salary

$45,000 - $60,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #MH333

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Location: Reston, VA

Proposed Salary: $45,000 - $60,000

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