We have two Junior Cloud Engineer positions open within the Hosting & Storage team.  The Junior Cloud Engineer will be joining a 22 person start-up Cloud SaaS company.

The position is located in Manhattan.  Ideal candidates for the Junior Cloud Engineer will have experience working in a team environment and have experience interfacing with end clients over the phone or face to face.  This is a permanent position.

This position allocates $4,000 a year for training and certification classes per employee.  Benefits include 401(k), three weeks paid vacation time and a full coverage health benefits plan.

Junior Cloud Engineer Requirements/Position description:

  • Minimum of 2 years of experience providing end-user support for Microsoft Technologies and network infrastructure.
  • Experience troubleshooting of Windows desktop environment (networking, OS, Microsoft Office suite, PC hardware, printers)
  • Experience using automated helpdesk ticketing systems
  • Strong documentation skills and excellent verbal and written communication skills
  • Able to convey technical issues and material to a non-technical audience
  • Ability to work in a team oriented/collaborative environment
  • Ability to multitask and prioritize workload, and adapt to new processes and procedures in a fast paced environment
  • Able to handle confidential information in a reliable manner