Junior System Administrator – (ConnectWise) MSP

We are looking for a Junior System Administrator – (ConnectWise) MSP to join our company full-time. Our company continues to grow rapidly over the years and we are seeking a Junior System Administrator – (ConnectWise) MSP who is ready to work along the latest technologies and overcome any challenges faced. If you feel like you are to gain hands-on experience and work in a fast-paced MSP environment we encourage you to keep reading…

The Junior System Administrator – (ConnectWise) MSP does have internal growth and allows a path for promotions. The Junior System Administrator – (ConnectWise) MSP will be providing on-site or remote support to our small to medium size business. You will also close out tickets, working closely with O365 and troubleshooting.

Junior System Administrator – (ConnectWise) MSP Requirements:

  • Provide remote support to end-users at multiple customer sites, including: Install, configuring, and troubleshooting Windows OS and Microsoft Office applications
  • Experience supporting password resets in Active Directory, Office 365, etc.
  • Perform administrative tasks in Office 365 (i.e. creating users, distro lists, forwarding rules, etc.)
  • Troubleshoot network connectivity issues
  • Some experience or knowledge on how to configure and troubleshoot Cisco Meraki firewalls and wireless access points is a plus
  • Configure and troubleshoot point-to-site VPN connections
  • Act as liaison between customer and 3rd party vendors (i.e. internet service providers, line-of-business software vendors, etc.)
  • Being the first point of defense and trying to resolve the issues before escalating the issue

Junior System Administrator – (ConnectWise) MSP Salary & Benefits:

  • $55k – $65k
  • Full-Time
  • Health/Dental/Vision
  • Generous PTO/Paid Holidays
  • 401(k) with company contribution
  • Certification Reimbursement