Junior System Administrator (MSP) Overview:

We are a Cloud Managed Services Provider with over 50 employees that has been supporting the LA business community since 1999. We are focused on providing clients with personalized IT solutions and keeping clients utilizing cutting edge technology to best achieve their goals. We choose to work with clients who are passionate about IT from a wide variety of industries, including non-profit, government, manufacturing, supply chain logistics, sporting entities, to name a few.

We are seeking a determined Junior System Administrator (MSP) to join our growing team. We want someone eager to learn and move their MSP career forward. We offer unlimited certification reimbursement and salary raises with each passed certification. As a Junior System Administrator (MSP), you will align with our clients to best practices, manage Microsoft 365 security solutions, automate computer deployments and configurations with Microsoft Endpoint Manager and proactively prevent and resolve issues while documenting client environments.

At this time, we are only considering Junior System Administrator (MSP) applicants with previous MSP experience.

Junior System Administrator (MSP) Duties & Responsibilities:

  • Provide detailed communication and follow up of work performed to other roles in the organization.
  • Be responsible for documenting and maintaining technical aspects of the clients’ environment: network, systems, and security.
  • Create new and update existing standards, as technology is constantly evolving.
  • Identify technology risks and recommend changes.
  • -Identify service requests that are a result of being out of best practices and create resolution plan.
  • Update documentation management systems in a detailed manner, consistent with our documentation process.
  • Participate in regularly scheduled huddles and meetings; be prepared to report on your individual metrics, analyze deviations, and discuss areas of improvement with the team as a whole.
  • Obtain relevant certifications based on the Certification Path identified by your Team and Department Lead.

Junior System Administrator (MSP) Requirements & Knowledge:

  • Previous MSP experience REQUIRED
  • 2+ years of professional IT experience
  • Support skills within the Microsoft 365 and Azure environments
  • General understanding of small business IT systems and a passion for helping people improve their productivity
  • Strong written and verbal communication skills
  • Ability to look at service delivery through the lens of efficiency – have the ability to understand how to look at Proactive processes to determine ways to become more efficient
  • Detailed oriented with strong documentation skills

Junior System Administrator (MSP) Benefits:

  • Health, Vision, and Dental Insurance
  • 401(K) Plan w/ Company Matching
  • Holiday and Paid Time Off
  • Company Provided Laptop
  • Cellphone Reimbursement
  • Technology Certification Reimbursement Program
  • Salary Increases For Every Certification Once Passed (unlimited)