Lead Engineer – NOC Job Requirements:
• Responsible for managing the processes used to triage and re-mediate events.
• Provide operational leadership and technical assistance to NOC technicians.
• Ensure that all event management activities are carried out in a timely and efficient way.
• Partner with other managers to ensure a cohesive approach to service operations.
• Understand and prioritize work for team members to meet customer needs.
• Motivate, coach, and lead the team to achieve departmental goals.
Lead Engineer – NOC Benefits:
• Health, Dental, Vision
• 401K
• PTO