Lead System Administrator – Generalist (Jack of All Trades)
We are a leading Managed Service Provider dedicated to delivering top-notch IT solutions to a diverse range of businesses. Committed to excellence and innovation, we support our clients’ IT infrastructure to ensure seamless operations and peak performance. As we continue to grow, we’re excited to welcome a Lead System Administrator – Generalist to our team, someone who thrives in a dynamic environment and is passionate about technology.
In this role, you’ll be responsible for designing, implementing, and maintaining hybrid infrastructure solutions for our cloud services. You’ll collaborate closely with our clients to understand their needs and deliver tailored, high-impact solutions. Your expertise in cloud technologies, networking, and security will be essential as you drive operational efficiency and client satisfaction.
We value our employees and are dedicated to your professional growth and development. We offer a supportive work environment where you can stay at the forefront of the latest technology trends. Enjoy opportunities for career advancement, regular salary increases, and promotions as you contribute to our team’s success. Additionally, we provide comprehensive training and development programs to help you expand your skill set and advance your career.
Join us and be part of a forward-thinking company where your contributions are recognized and valued. Apply today to make a significant impact and grow with us in a role that celebrates versatility and innovation.
Lead System Administrator – Generalist (Jack of All Trades)Responsibilities:
- Deploy complex solutions involving a variety of technologies, including Exchange, VMWare and Windows Server.
- Build new network and server environments and perform physical to virtual conversions.
- Install physical network, server and desktop equipment for customers.
- Manage, maintain and upgrade existing servers, networks and desktops.
- Maintain healthy working relationships with multiple customers, manage customer expectations, and regularly communicate project status to customer contacts.
- Understand customer business processes and goals and recommend technology solutions to improve those processes or achieve those goals.
- Solve complex technical problems including desktop viruses, software deployments, server and desktop hardware issues and software problems.
- Manage complex technology projects including coordinating internal and external resources.
Lead System Administrator – Generalist (Jack of All Trades) Requirements:
- Experience working for an Managed Service Provider (MSP)
- Knowledge of common business operating systems and applications, including Windows, Windows Server and Office
- Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc.
- Knowledge in Microsoft Exchange, VMWare, Hyper-V, Remote Desktop Services, Windows Server, SQL Server, Check Point & other firewalls, Active Directory, Azure, AWS, M365.
- Hands-on experience implementing infrastructures from the ground up
- Azure/AWS migration experience is a plus
- Experience monitoring security incidents
- Experience using an RMM tool, such as ConnectWise Automate, Datto RMM, etc.
- Experience with VMware, Hyper-V, Citrix Virtualization skills, and Networking experience (Cisco and SonicWall).
Lead System Administrator – Generalist (Jack of All Trades) Salary & Benefits:
- Salary: $85,000 to $90,000
- Comprehensive Health Insurance Coverage
- Competitive Paid Time Off (PTO) Policy
- Flexible Work-from-Home Options Supported by Management
- Personalized Career Growth Plans Supported by Management
- Paid Holidays and Schedule Flexibility
- Reimbursement for Training and Certification Costs
- Equipment Reimbursement Program
- Monthly Virtual Social Events
- Engaging, Collaborative, and Supportive Team Culture
