Lead System Engineer – Managed IT

Since our founding in 1986, we have grown from serving a single client to supporting over 700 clients nationwide, with a dedicated team of more than 100 professionals. Our Core Values—Honesty/Integrity, Customer First, Professionalism, Competitiveness, and Passion—are the foundation of our success and the essence of our culture. We offer a comprehensive benefits package that includes full Medical, Dental, and Vision Insurance, Life Insurance, a 401(k) with company match, PTO, Sick Leave, Certification Reimbursement (with up-front costs covered), and more.

We are seeking a Lead System Engineer – Managed IT to guide our team and oversee high-impact projects. This role is ideal for a professional who desires a balance of hands-on technical work and leadership responsibilities. As the Lead System Engineer, you will lead a team of Engineers and Technicians, manage project-based tasks, serve as an escalation point, and collaborate with key business executives and stakeholders.

In this position, your expertise will be vital in understanding and addressing client needs while working cross-functionally to improve the overall customer experience. We prioritize work-life balance, value our employees, and are dedicated to supporting your professional growth with opportunities for career advancement and salary increases. Join us in a dynamic environment where your contributions are recognized, and your career development is a top priority.

Lead System Engineer – Managed IT Responsibilities:

  • Lead and guide our team in streamlining and optimizing processes for designing, implementing, and maintaining complex systems solutions.
  • Provide expert-level support to address a wide range of issues related to networking, infrastructure, servers, cloud environments.
  • You’ll investigate recurring problems, determine root causes, and develop long-term solutions to prevent future occurrences.
  • Working closely with Level 2 and Level 1 technicians, you’ll share knowledge and guidance to ensure we’re consistently delivering top-notch support.
  • Your proficiency in VMWare, Veeam, Fortinet, Ubiquiti, Aruba, HP, and Dell Servers and Storage will be essential as you assist in developing and managing IT infrastructure solutions for our valued clients.
  • Monitor and fine-tune their IT environments to ensure optimized performance, security, and reliability, implementing enhancements to enhance efficiency and stability along the way.
  • Collaborate with our team to develop and execute business continuity and disaster recovery strategies, participating in testing and refining plans to ensure our clients can recover from unforeseen events.

Lead System Engineer – Managed IT Technical Skills:

  • Ability to work collaboratively in a team environment and mentor junior technicians.
  • VMware, Hyper-V or Azure deployments
  • MS Office 365 migrations
  • Support and administration of MS Windows Server solutions (Active Directory, Group Policy, PowerShell, etc.)
  • Implement and administer Microsoft 365 and Azure cloud infrastructure
  • Implement and administer infrastructure for business solutions based on Windows 10 and Windows Server 2019
  • Implement and administer virtual environments for both desktops and servers based on Microsoft, VMWare products.
  • Provide tier 3 troubleshooting support for a complete range of systems and network issues.

Lead System Engineer – Managed IT Salary + Benefits:

  • $90,000 – $110,000 (dependent on experience)
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) with Company Match
  • PTO
  • Sick Leave
  • Certification Reimbursement