Mid Level IT Technician (MSP) Requirements/Responsibilities:
- MSP experience is required
- Experience supporting issues related to: Servers, Laptops, Desktops, Networks, Software–COTS
- In depth working knowledge with a CRM (ConnectWise preferred)
- Proven track record supporting, O365, DNS, VPN, Firewalls, Switches, Routers, Terminal Services, M365 and AD
- Windows Server 2016 or later certification
- Proficient with all Microsoft suite products
- Ability to create proper documentation for network configurations, procedures and policies
- Professional attitude and commitment to providing exceptional client service. Our culture places an emphasis on client satisfaction.
- Proof of Vaccination is Required
Mid Level IT Technician (MSP) Benefits:
- Health, Dental, Vision
- 401(k) with 3% match
- Paid Training for Certs and Certification Reimbursement (unlimited!)
- Mentoring + Ongoing Training
- Growth Opportunities—internal promotions are the company culture vs hiring outside folks (based off certs and experience)
- Partial Work From Home Schedule
