MSP Automation Engineer/ Tier II Support (Connectwise) Responsibilities:
- Performing network audits and working on projects
- Improve service with developing automation scripts
- This position will be a point of escalation for tier 1 issues
MSP Automation Engineer/ Tier II Support (Connectwise) Requirements:
- 1 year of experience working for an MSP
- Experience with tier 2 support
- Automation/ Scripting experience
- ConnectWise Ticketing System
- Cybersecurity best practices
- Network troubleshooting skills
- Knowledge if Active Directory and Azure AD
- Experience with Network Audits
MSP Automation Engineer/ Tier II Support (Connectwise) Benefits:
- Salary $75,000 – $85,000
- Health/Dental/Vision
- 401k with company match
- Certification Program
- Travel Reimbursement
- Work from home options
- PTO