MSP – Help Desk Technician

Location: Cockeysville, MD / Salary: $45,000 - $55,000

MSP – Help Desk Technician

MSP – Help Desk Technician

We are passionate about all things IT and we are seeking an experienced MSP – Help Desk Technician to join our growing team. We strive to be young at heart by continuing to attract and retain well-rounded team members and remain a distinguished IT solutions provider to their clients.

As an experienced MSP – Help Desk Technician you will provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Your day to day as a MSP – Help Desk Technician will consist of working one on one with clients to find quick resolutions to easy-moderate issues, all while delivering excellent customer service and valuing the customer.

If you are a teachable, ready to learn, good work ethic experienced MSP – Help Desk Technician with a great attitude, we want to hear from you!

MSP – Help Desk Technician Experience:

  • MSP Experience is REQUIRED
  • 1+ year of MSP experience
  • Experience with IT supports ticketing systems and RMM (ConnectWise, AutoTask Datto, Kaseya, etc.)
  • Microsoft Office installation, product activation, and troubleshooting
  • Understanding of printers, scanners, and other standard IT peripherals, specifically related to installation, and troubleshooting.
  • Excellent verbal and written communication skills
  • Desktop Maintenance, Troubleshooting, OS installation, and new Desktop setup
  • Domain password reset
  • Experience troubleshooting networks (SonicWall, Cisco, Meraki, Ruckus, etc.)

MSP – Help Desk Technician Benefits:

  • Salary: $45,000- $55,000
  • 401k
  • Health Coverage
  • PTO


Opportunity Location

Cockeysville, MD

Proposed Salary

$45,000 - $55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #RB777

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Location: Cockeysville, MD

Proposed Salary: $45,000 - $55,000

Published: July 26, 2022

Job ID: BW1921

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