MSP IT Help Desk Technician

Location: Syosset, NY / Salary: $50,000 - $65,000

MSP IT Help Desk Technician

MSP IT Help Desk Technician Overview:

We are a mid-sized Cloud and Managed Service Provider based in Syosset, NY. Due to our continuous growth over the years we are able to give back to our employees with internal growth, competitive pay, premium health care premiums, Company-sponsored exams and certifications, and frequent company events and outings to blow off steam. With multiple internal promotions, we have opened our doors again to bring on another MSP IT Help Desk Technician to our team.

As the MSP IT Help Desk Technician, you will provide direct end-user support remotely and onsite as needed, handle backend Systems Administration, assist with maintenance and administration of PC/Server applications and hardware, as well as contribute to projects involving servers, workstations, and network upgrades.

MSP IT Help Desk Technician Requirements and Responsibilities:

Experience working with/knowledge of Windows Server (2012, 2016), Windows OS (7, 8, 10), MAC iOS, VMWare, Microsoft Office applications
VMware ESXi & Hyper-V
Azure AD (Azure VMs a plus) / O365
ConnectWise or other ticketing / RMM experience
Working Knowledge of WAN, LAN, Routers, Switches, Firewalls, TCP/IP
Excellent understanding of desktop management tools
Complex problem-solving skills
Good people skills to facilitate dealing with PC users at all levels of the corporation
Experience in managing workflow and multitasking
Good oral and written communication skills
Experience in a Managed Service Provider or full-service IT consultancy firm required

MSP IT Help Desk Technician Compensation and Benefits:

$50,000 – $65,000
Annual salary reviews
Medical, Dental and Vision insurance
Retirement savings plan and company match
Training and development program
Promote from within
PTO and holiday pay
Fun company events
Highly collaborative team culture where you matter and more!

Opportunity Location

Syosset, NY

Proposed Salary

$50,000 - $65,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Syosset, NY

Proposed Salary: $50,000 - $65,000

Published: September 26, 2023

Job ID: BW6483

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