MSP IT Support Engineer

Location: Brooklyn, NY / Salary: $70,000-$85,000

MSP IT Support Engineer

MSP IT Support Engineer

We seek an MSP IT Support Engineer to join one of our Managed Services Providers in New York. The MSP IT Support Engineer candidate will provide a mix of onsite and remote support through Los Angeles. The MSP IT Support Engineer will deliver White Glove experience to clients and perform the highest performance tuning and recovery procedures for mission-critical systems and infrastructure.

The MSP IT Support Engineer candidate will play a crucial role in handling escalated issues onsite and remotely. The MSP IT Support Engineer MUST have MSP experience and be technically knowledgeable in O365 and Azure environments. The candidate should also understand basic networking concepts such as DHCP, DNS, Mail Transport, IP Troubleshooting, DFS, etc. The MSP IT Support Engineer will identify methods, solutions and provide a high level of service to all clientele.

MSP IT Support Engineer Requirements:

  • Experience with AD management (create/modify users, groups, and GPOs)
  • Experience with Azure or AWS (Cloud)
  • Experience with O365 and knowledge of licensing
  • Experience with Windows Server 2012 R2, 2016, and 2019 OS
  • Active Directory and Group Policy
  • Hyper-V / VMWare experience
  • Examples of proper time detailing/documenting in ticketing systems (ConnectWise)
  • Firewalls, routers, switches, wireless networks
  • Networking systems (SonicWALL, ASAs, Meraki, etc.)
  • PowerShell is a plus

MSP IT Support Engineer Benefits:

  • $70,000 – $85,000
  • Health/Dental/Vision
  • 401(k)
  • Generous PTO

*Actual salary of MSP IT Support Engineer to commensurate with experience*

Opportunity Location

Brooklyn, NY

Proposed Salary


Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SO555

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Location: Brooklyn, NY

Proposed Salary: $70,000-$85,000

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