MSP – IT Technician (Level 2)

Location: Vienna, VA / Salary: $65,000-$75,000

MSP – IT Technician (Level 2)

IT System Administrator Level 2 (MSP)

We are looking for a IT System Administrator Level 2 (MSP) to join a cutting-edge Cloud Service, Security as a Service, and Managed Service Provider. We are fast growing company that values collaboration, growth, and opportunity. The owners of the Managed Service Provider value quality of life; evident by the benefits they are providing their employees, the defined career tracks they are extending to their team.

This IT System Administrator Level 2 (MSP) should be interested in cloud technologies and have a demonstrated willingness to learn and apply new technology. The ideal candidate will play a critical role in delivering consistent business value for our clients and ensure they are leveraging their technology as a competitive advantage.

MSP – IT Technician (Level 2) Responsibilities:

Configure and install various computer and Windows servers
Migrate O365/G-Suite/Servers
Monitor and manage of various client systems, company services and business support systems.
Install and maintain approved security tools, policies, and follow procedures to implement
Provide outstanding customer service under stress and time pressures
Identify, investigate and remediate alerts as part of our network operations center team
Work with our partners to monitor and maintain various hosted services offerings (Exchange, File, VoIP, Backup).
Install and integrate new server hardware and applications under the supervision of a more senior engineer

MSP – IT Technician (Level 2) Skills/Experience

Minimum of 2 years working for MSP Required**
Experience configuring firewalls (SonicWALL)
Experience working in a hands-on IT Support environment
Extensive expertise in Office 365 suite of applications (Intune, SharePoint, Exchange)
Strong experience with Microsoft Azure & Azure Active Directory
Proven proficiency in troubleshooting a variety of issues on both Windows and Mac workstations.
Solid understanding of basic networking fundamentals (routing, NAT, DNS)
Experience with RMM tools (ConnectWise, N-Able, Datto, Continuum, etc.)

MSP – IT Technician (Level 2) Benefits:

Salary: $65k – $75K
Health benefits
401k
PTO
Technical training and equipment allowances

Opportunity Location

Vienna, VA

Proposed Salary

$65,000-$75,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #RB777

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Location: Vienna, VA

Proposed Salary: $65,000-$75,000

Published: July 20, 2022

Job ID: BW8385

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MSP – IT Technician (Level 2)