MSP Project Engineer Requirements and Responsibilities:
- 5+ years of Managed Service Provider Experience REQUIRED
- Cyber Security Experience – Certs desired
- Projects Experience – Design and Architecture of Network infrastructure in Cyber Security
- Azure/O365 Subject Matter Expert
- VMware/Veeam Backup Subject Matter Expert
- Networking – Routers, switches, Firewalls configuration, and security
- Leader mentality
- Final Escalation Point
- White-Glove service for C-level and VIP clients
- Hunger to continue growing and advancing your skillset and technical expertise
- Customer Service focused persona
- Vast help desk experience able to take on the most complex escalations (Buck Stops here)
Junior Help Desk Administrator – ConnectWise (MSP) Salary & Benefits:
- $115k – $130k
- Full-Time
- Health/Dental/Vision/Life
- Generous PTO/Paid Holidays
- 401(k) with company contribution
- Certification Reimbursement and training opportunities
- Frequent company outings and events
*Actual salary of MSP Project Engineer to commensurate with experience*