MSP – Project Manager Responsibilities:
- Manage a portfolio of client initiatives and projects
- Full project life cycle ownership: successful project delivery including full implementation from initiation to deployment for one major or several minor initiatives simultaneously
- Meet with sales and client success team to understand project scope, estimates, and goals.
- Report on project success criteria results, metrics, test and deployment management activities
- Work creatively and analytically in a problem-solving environment in a team environment.
- Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
- Provide, accurate, timely, and detailed documentation of all technical and client care issues
- Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
MSP – Project Manager Qualifications:
- 3+ Years working for a Managed Service Provider REQUIRED*
- Tools: Auto Task CRM, IT Glue, IG with SolarWinds RMM
- Experience negotiating vendor contracts
- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
- Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
- Well versed in O365 including migration experience
MSP – Project Manager Benefits:
- Salary $80,000- $90,000
- Health/Dental/Vision
- 401(k)
- PTO
