We are looking for a MSP Senior System Administrator to join a fast growing MSP in Plano, TX We provide a variety of technical solutions for small and medium-sized businesses including managed IT services, project management, managed cloud services, backup and disaster recovery solutions, and web and application development. If it has an on/off switch, we manage it for our customers.

The MSP Senior System Administrator will maintain, upgrade and manage software, hardware and network infrastructures. Resourcefulness is a necessary skill in this role. The ideal MSP Senior System Administrator should be able to diagnose and resolve problems quickly, communicate effectively and make sure client technology infrastructures runs smoothly and efficiently.

MSP Senior System Administrator responsibilities will include the management of Project execution, VMware, Backups, Storage, Windows Servers, Switching, Firewalls, Databases, RMM infrastructure, Alerts, Monitoring, and IT tickets. This role is a crucial position and will be called upon to resolve the highest-level technical issues.

MSP Senior System Administrator Responsibilities:

  • Tier III escalation support for Service Desk
  • Provides Sr. level network and systems administration for all infrastructure including, but not limited to, routing, switching, VPNs, Windows based systems (physical and virtual), storage devices, virtualization environments (Hyper-V, Citrix, VMWare) as well as Windows/Mac user environments. Provides support for Active Directory, Exchange, Office 365.
  • Manages Problem Management processes and procedures with weekly reporting and updates provided as necessary to discover and bring about full resolution
  • Assists with implementations and changes to network and server infrastructure solutions as necessary and directed by Project Manager or Director of Operations

MSP Senior System Administrator Salary & Benefits:

  • $90,000 – $100,000
  • Benefits package (incl. medical, dental, life insurance) – 401(k) plan
  • 15 Days PTO
  • Travel/Certification Reimbursement
  • Excellent holiday/vacation
  • Hybrid WFH Schedule