MSP – Service Delivery Manager

Location: Schaumburg, IL / Salary: $105,000 - $115,000

MSP – Service Delivery Manager

MSP – Service Delivery Manager

We value ourselves on being a business partner to their clients, providing custom IT solutions to fit their needs backed by white-glove service. We provide our employees with a fulfilling work experience that encourages creativity, passion, and individual growth. We are seeking a experienced MSP – Service Delivery Manager to join our dynamic team.

As a MSP – Service Delivery Manager you will be responsible for managing the service delivery team’s daily activities as well as the dispatch process of service requests. The MSP – Service Delivery Manager will work closely with the account manager(s) to communicate and resolve significant or re-occurring service issues and provides necessary data to the account manager for quarterly business reviews. The ideal MSP – Service Delivery Manager will have exceptional organization skills and is ready to hit the ground running.

* Must be commutable to Elgin, IL & have 4+ years of MSP experience *

MSP – Service Delivery Manager Requirements:

  • Must have MSP EXPERIENCE
  • 4+ years of Team Lead/MSP experience REQUIRED
  • O365 Migrations
  • VMWare/Hyper-V virtualization implementation
  • AWS and Azure technical experience
  • Project Management Experience
  • Excellent communication skills related to Customer Service.

MSP – Service Delivery Manager Salary/ Benefits:

  • Salary – $105-$115k
  • 401(k)
  • Health, Dental, Vision & Life insurance
  • PTO
  • Certification reimbursement
  • Mileage reimbursement
  • Partial WFH



Opportunity Location

Schaumburg, IL

Proposed Salary

$105,000 - $115,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #RB777

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Location: Schaumburg, IL

Proposed Salary: $105,000 - $115,000

Published: August 2, 2022

Job ID: BW7093

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