MSP System Administrator Responsibilities:
- Provide advanced escalated technical support and administration relating to issues involving Microsoft’s core business applications, operating systems, and cloud solutions including but not limited to: AD, DNS, DHCP, file & print services, Microsoft 365, Azure AD, and SQL
- Implement and support backup and disaster recovery solutions
- Configuration and technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
- Provide secure remote access solution implementation and support: VDI, terminal services, VPN, remote services, and Citrix
- Collaborate to assist the Professional Services team in the successful completion of high-level projects.
MSP System Administrator Requirements:
- Solid experience with Windows and Mac OS desktop operating systems.
- Experience with MS servers (troubleshooting, supporting, and implementing) including Exchange Server 2010-2019 and Office 365.
- Knowledge and understanding of mail flow troubleshooting.
- Experience with VPN remote implementation, troubleshooting, and problem resolution.
- Experience with Active Directory and Group Policies.
- Experience with the Microsoft 365 stack, including Office 365, SharePoint, and Azure.
- Familiarity with backup and recovery software and methodologies.
- Knowledge of firewalls, networking/routing (switches, routers, etc.), and wireless configurations.
- Experience in a SLA driven MSP is required for consideration
MSP System Administrator Benefits:
- $65,000 – $80,000 (based on proficiencies)
- Health, Dental, and Vision
- 401(k) with company match
- Flexible Spending Account
- Life Insurance
- Professional Development Programs
- 15 Days PTO (increases with tenure)
- Paid Training & Cert Reimbursement
- Tuition Reimbursement
