MSP System Administrator – Cloud & Client Support Team

We are currently seeking an MSP System Administrator – Cloud & Client Support Team.

You will be joining a talented team of 15 other administrators and engineers, all with a serious love for technology, so if you would consider yourself a tech nerd, well read on! Our open MSP System Administrator – Cloud & Client Support Team role is ideal for an experienced System Administrator with 3-5+ years’ experience in a similar role and would consider themselves to have moderate to advanced knowledge with virtualization/cloud technologies.

The MSP System Administrator – Cloud & Client Support Team will also have the opportunity to work with/move to the projects team as needed. The MSP System Administrator – Cloud & Client Support Team will also have exposure to server-side deployments, migration, and core infrastructure upgrades.

MSP System Administrator – Cloud & Client Support Team Job Responsibilities:

  • Serve as an escalation point for trouble tickets on the Support Desk (ConnectWise and/or N-Able experience is a plus)
  • Network infrastructure, wireless networks, network switches (Cisco, Dell, Aruba, or Ubiquiti), WAN/LAN, firewall (Sonicwall, Fortinet, or Meraki) and VPN applications
  • Support VMware and Windows Server re motely in a team environment and assist in project work on client sites (10% or less)
  • Troubleshooting VMware and Windows Server (Active Directory and Group Policy)
  • Implement client solutions on an individual basis and as part of a team.
  • Recommendation, testing, set up, deployment, and maintenance of hardware and software for clients
  • Experience with Windows Server 2012/2016/2019/2022
  • Office 365 and Microsoft Azure AD (Azure VMs a plus)
  • Excellent communication skills, both written and verbal

MSP System Administrator – Cloud & Client Support Team Benefits:

  • Full employer paid healthcare (Medical/Dental/Vision)
  • 401k with 2% Match
  • PTO
  • Company Outings
  • Annual performance reviews

 

*Actual salary for MSP System Administrator – Cloud & Client Support Team to commensurate with experience*