MSP System Administrator (ConnectWise) Essential Duties & Responsibilities:
- Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
- Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
- Implement and support remote access solutions like VPN and Microsoft Intune.
- Maintain remote monitoring and management systems and computer systems and network infrastructure.
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
- Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
- Document internal processes and procedures and track time and expenses in ConnectWise.
- Stay up-to-date with current and emerging technologies.
MSP System Administrator (ConnectWise) Benefits:
- $75,000 – $90,000 (based on experience)
- Health, Dental, and Vision (100% company paid, 35% paid for dependents)
- Long term and Short Term Disability
- 401(k) with company match
- PTO + 9 Paid Holidays
- Certification Reimbursement
- Life Insurance
- Educational Material and Testing Reimbursements
