MSP System Administrator (Partial WFH)

We were founded in 1988 to help Long Island based businesses get the most out of their IT. Since then, we’ve expanded across the Tri-State area with multiple offices and clients ranging from 50 to 5,000 end users. We have very low turnover/great retention, truly take care of our employees, and have a huge focus on work life balance. We offer Health/Dental/Vision Insurance, partial WFH schedule (2-3 days per week), 401(k) with company match, certification reimbursement, travel reimbursement, and clear paths for promotions internally.

We are currently seeking a MSP System Administrator (Partial WFH) to primarily support a client of ours located in Manhattan. As a MSP System Administrator (Partial WFH), you will resolve escalated issues and assist with projects. The MSP System Administrator (Partial WFH) should be well versed with AD/GPO, Windows OS, Mac OS, Windows Server, VMware/Hyper-V, Azure Entra ID, Azure Virtual Desktop, Cisco, and M365.

If you have previous MSP experience, then we want to hear from you!

MSP System Administrator (Partial WFH) Responsibilities:

  • Provide day to day technical support for all users, both onsite and remote
  • Maintain Active Directory in regard to on-boarding/off-boarding employees, including synchronization with Office 365, SharePoint and OneDrive
  • Maintain Microsoft 365 mailboxes for the company and troubleshoot issues as needed
  • Provide basic support for Azure Virtual Desktops for remote users
  • Setup new desktops and related software for new and existing users
  • Maintain Cisco Unity VoIP system, including deployment of phones and voicemail setup
  • Create and maintain user profiles on an AS400 system
  • Maintain the onsite and offsite NVR and DVR systems using the iVMS-4200 Software suite
  • Maintain and help users with Crystal Reports and Bar Tender Software
  • Assist users with basic SQL issues and day-to-day support
  • Assist with FTP and SFTP scripts to troubleshoot EDI and other inventory feeds
  • Deploy software, run updates, and maintain Android and Apple devices used in warehouse management

MSP System Administrator (Partial WFH) Benefits:

  • Health, Dental, and Vision Insurance
  • Partial WFH schedule (2-3 days)
  • 401(k) with company match
  • Paid Training
  • Certification Reimbursement
  • Clear Paths to Grow