MSP System Administrator – Team Lead Position Responsibilities:
- Team Lead responsibilities include but are not limited to, assisting lower level engineers navigate support related issues and act as a supervisor/lead over their team to ensure the best service delivery for customers
- Serve as a subject matter expert, leveraging your IT/MSP background to provide expertise and guidance to junior technicians.
- Demonstrate proficiency in server administration, including DNS management, ensuring the smooth operation and optimal performance of clients’ server infrastructure.
- Utilize your experience with AVD, Intune and Azure to effectively manage and maintain clients’ cloud-based solutions, ensuring proper integration and security.
- Possess a sense of urgency when dealing with critical client technical matters, prioritizing and resolving issues promptly to minimize downtime and impact on business operations.
- Demonstrate exceptional troubleshooting skills, investigating and resolving complex network and server issues, identifying root causes and implementing appropriate solutions.
- Log in to firewalls, switches, and other network devices to perform necessary configuration and troubleshooting tasks.
- Exhibit a strong dedication to teamwork, readily assisting colleagues and clients as needed to ensure successful outcomes.
MSP System Administrator – Team Lead Salary + Benefits:
- $90,000 – $100,000
- Health, Dental, and Vision Insurance (100% for employee)
- PTO + Paid Time Off
- 401(k) with company match
- Paid Training
- Certification Reimbursement
