We’re a fast-moving cybersecurity and managed services firm looking for a skilled MSP System Administrator to join our team. This is a Tier 2.5 role—perfect for a high-performing support engineer ready to step into more advanced projects and client-facing responsibilities.
You’ll work on escalated technical issues, assist with deployments and migrations, and support a variety of environments spanning cloud, networking, and cybersecurity. It’s a hands-on role with visibility, ownership, and the chance to grow quickly into Tier 3.
Key Responsibilities:
- Resolve advanced support tickets involving infrastructure, cloud, and networking
- Assist with project execution: server builds, M365 migrations, firewall deployments
- Support VIP users and executive teams directly
- Collaborate with Tier 1 and 2 staff and provide technical guidance
- Contribute to process improvements and technical documentation
What We’re Looking For:
- 2+ years of MSP experience
- Strong skills in Microsoft 365, Azure, Windows Server, and Active Directory
- Working knowledge of Hyper-V or VMware, firewalls (SonicWall, Fortinet), and switches
- Experience with tools like Datto, Veeam, and Autotask
- Excellent troubleshooting skills and ability to work independently
- Comfortable interacting with clients, especially in executive settings
- Relevant certifications (e.g., CompTIA, CCNA, Microsoft) preferred
Perks & Benefits:
- Health, dental, and life insurance
- PTO and paid holidays
- Certification reimbursement
- Performance bonuses
- Training and advancement opportunities
- Team outings, lunch-and-learns, and a collaborative culture
- Growth plan to Level 3 position
