MSP System Administrator (Tier II)

Welcome to a tech revolution like no other! We break the mold of traditional Cloud and Managed Service Providers, putting people at the heart of everything we do. Join our dynamic team where we empower continuous learning and growth with unlimited salary increases for obtaining certifications, ongoing training, and a collaborative space with like minded Engineers. Join our team as an MSP System Administrator (Tier II) and be a part of a journey where every day is a new adventure in transforming the way technology impacts lives!

As the MSP System Administrator (Tier II) you will align clients with best practices, secure their operations with cutting-edge M365 solutions, and learn to streamline efficiency through automated deployments with Microsoft Endpoint Manager.

MSP System Administrator (Tier II) Duties and Responsibilities:

  • Be responsible for documenting and maintaining technical aspects of the clients’ environment: network, systems, and security.
  • Create new and update existing standards, as technology is constantly evolving.
  • Audit environments based on best IT standards and perform alignment tasks to enhance client relationships.
  • Identify technology risks and recommend changes.
  • Roll out IT Tools to client environments in a consistent manner, based on best practices.
  • Work with network infrastructure to insure secure, seamless connections
  • Assist with escalated end-user support on an as-needed basis.
  • Obtain relevant certifications based on the Certification Path identified by your Team and Department Lead.

MSP System Administrator (Tier II) Requirements:

  • Minimum 2 year’s experience in an MSP
  • Administration and support skills within the Microsoft 365 and Azure environments
  • Administration and support of TCP/IP, LAN, WAN, SDWAN, Access Points, Routers, and Switches (SonicWall, Cisco/Meraki, Palo Alto, etc.)
  • General understanding of small business IT systems and a passion for helping people improve their productivity
  • A desire to grow in automation
  • Strong written and verbal communication skills
  • Ability to look at service delivery through the lens of efficiency – have the ability to understand how to look at Proactive processes to determine ways to become more efficient
  • Detailed oriented with strong documentation skills

MSP System Administrator (Tier II) Benefits:

  • $65,000-$75,000 with unlimited salary increases for certifications.
  • Health, Vision, and Dental Insurance
  • 401(K) Plan w/ Company Matching
  • Holiday and Paid Time Off
  • Laptop
  • Cellphone reimbursement
  • Technology Certification Reimbursement Program
  • Salary Increases For Every Certification Once Passed (unlimited)