MSP System Engineer
Are you a skilled and personable MSP System Engineer with a passion for delivering top-notch technical support? Do you thrive in a family-oriented work culture that values employee growth and development? If so, we are the company that is looking for you!
We are a Managed Service Provider (MSP) based in Glen Allen, VA. Our primary focus is on delivering exceptional IT solutions to clients in the DMV area. With a strong emphasis on a family-oriented company culture, we foster an environment where employees can flourish and reach their full potential.
MSP System Engineer Qualifications:
- A proven track record as a System Engineer with relevant experience
- Strong coaching and mentoring skills to guide Tier 1 engineers
- Exceptional troubleshooting skills and a customer-centric mindset
- Proficiency in network and virtualization technologies
- The ability to quickly adapt to new technologies and environments.
MSP System Engineer Responsibilities:
- Engaging in proactive and reactive Incident Response for system or service anomalies
- Delivering exceptional technical support within your areas of subject matter expertise, such as network and virtualization
- Monitoring and collaborating with various systems management tools
- Identifying and driving opportunities for automating repeatable networking tasks through the creation and maintenance of scripts and tools
- Rapidly assessing issues and understanding root causes in unfamiliar technical environments and technologies.
MSP System Engineer Benefits & Salary
- Salary $ 75k-$80k
- Health, Dental, and Vision Insurance (100% coverage for employees, 50% coverage for family)
- Paid Time Off (PTO)
- Certificate Reimbursement for maintaining and obtaining industry-specific certifications
