Seeking a MSP System Engineer (Partial Remote) with Managed Services experience. If this is you, keep reading!

We are a one stop shop for anything IT. We are classified as a Managed and Cloud Services Provider, but also offer our clients Security as a Services, Hosting, Web Development, and more. We are proud to have been serving the DFW business community for over 25 years. Due to our continued growth, we need a MSP System Engineer (Partial Remote) to join our Professional Services team. As a MSP System Engineer (Partial Remote) you will work on a team of System and Network Engineers splitting your time evenly between working from home and reporting to our Plano, TX office.

Typical split of responsibilities for MSP System Engineer (Partial Remote) will be 80% projects, 10% Level 3 escalations, and 10% mentoring of Junior employees. Main projects for the MSP System Engineer (Partial Remote) will be M365 migrations, Azure deployments, upgrading virtualized environments, (VMware and Hyper-V), full network configuration/deployments, and office moves.

MSP System Engineer (Partial Remote) Technical Requirements:

  • Advanced knowledge and experience in Desktop Systems
  • Windows 7, 8.1, 10 troubleshooting, management, and setup
  • MacOS 10.10 or newer troubleshooting and management (a plus)
  • AV and Malware related troubleshooting and resolution
  • Network Printers and/or Scanner troubleshooting and setup
  • Experience with QuickBooks Desktop / Enterprise solutions
  • Experience with Microsoft Cloud Solutions – Azure / Office365 / SharePoint
  • Experience with Information Security
  • Experience with VMware ESXi / VCenter 5.5 and newer
  • Knowledge and experience working with Windows Server 2008 R2 and newer
    o Active Directory
    o Group Policy
  • Experience with Exchange 2013 and/or newer
  • Knowledge and experience with firewalls/routers/switches / APs
    o Understand DNS, DHCP, and routing
    o Configuration and management of Fortinet products (a plus)
    o Understand the use of policies
    o Wireless configuration, install PCs, monitors, printers, and peripherals in a business environment
  • Willingness to mentor other technicians/engineers on the team.

MSP System Engineer (Partial Remote) Benefits:

  • Health, Dental, Vision, and Life Insurance
  • Generous PTO
  • 401(k) with company match
  • Certification Reimbursement
  • Partial remote (2-3 days at home)