This is a position for an IT Network Administrator & Systems Support Tech, with the ability to provide IT systems administration support for Cloud Services, Cloud desktop (VDI) in Windows environments.

Candidates with experience working for a Cloud or Managed Services Provider or similar IT-centric experience supporting multiple environments or small to mid-sized companies, are highly encouraged to apply. 

Bowman Williams is seeking applicants for remote and on-premise IT support of Windows server and virtualization technologies (VMware/Hyper-V). This position is based in Bethesda, MD. This is a team-based position where you will be responsible for interacting with clients over the phone within a Windows/VMware environment and team. Candidates that have 1-5 years of Windows and desktop support experience are encouraged to apply.

This is a full-time position with benefits, generous vactation PTO, fun working environment with a ping-pong table and fooseball setup, plus regular team outings.

*Substantial training will be provided along with Certifications and classroom training. Our goal is to advance you as quickly as possible*

Network Administrator Requirements:

Demonstrated expertise in all aspects of being a Network Administrator and Systems Support Technician for clients using Microsoft technology. The position involves installation, management, application deployment, and security as well as Office 365 and Exchange (2013/2016) migrations and Server (2012/2016) deployments.

  • Providing Tier II Windows Administrator support and Systems (O365) support for small to mid size companies
  • Windows Server administration as well as cloud platforms like AWS and Azure (would be a huge plus!)
  • Ability and desire to recommend new technology, upgrades and solutions to clients and familiarity with technology solutions for small to large enterprise environments.
  • Demonstrated expertise in network design/support, as well as network hardware and routing protocols (Cisco and WatchGuard strongly desired)
  • Strong ability to effectively test and evaluate network systems to eliminate problems and make improvements.
  • Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site.
  • The Network Administrator & Systems Support Technician role requires 2+ years of experience, within the Managed Services or IT Support industry.