Network Engineer/ System Engineer – Hybrid (MSP)
We are a leading Managed Service Provider (MSP) based in Manhattan New York, specializing in delivering customized IT solutions that address the distinct needs of businesses across a wide range of industries. Since our founding, we have been dedicated to offering innovative, reliable IT services that empower our clients to reach their business goals and stay ahead in today’s fast-paced, ever-changing technology environment.
Why Join Us?
When you join our team, you’re not just taking a job—you’re stepping into a dynamic environment where your ideas are valued, your career is nurtured, and your well-being is prioritized. Our commitment to innovation, client success, and employee satisfaction makes us not only a leader in the MSP industry but also a great place to build a lasting and fulfilling career.
Network Engineer/ System Engineer – Hybrid (MSP) Responsibilities:
- This position is a 70/30 split between projects and L3 support. The project side of the house would include installing/configuring networking devices (Fortinet, Meraki, Unify), troubleshooting, heatmapping, providing post support and some security. A lot of their projects are full replacements or moving a network. This is a unique opportunity to work with a senior networking engineer on the team to gain exposure to higher level networking and security.
- When it comes to the support side of the house, this person will be handling Level 3 tickets (again, all Level 1 tickets are outsourced). This person will be taking inbound tickets in a team environment that is highly collaborative where the L2s and L3s work together. All the clients are Microsoft environments, supporting end users (most from the medical industry) and handling systems administration: M365, Cloud, Windows Server, Intune enrollment, SharePoint, OneDrive, network connection issues, remote support/access issues like Teams, etc. Their applications include ConnectWise Manage, ScreenConnect, N-able RMM and for network monitoring, SentinelOne.
- Design, implement, and manage LAN, WAN, and wireless network environments for clients.
- Monitor, troubleshoot, and resolve network performance and security issues.
- Manage firewalls, routers, switches, and other network equipment (experience with Fortinet, Cisco, or Meraki is preferred).
Network Engineer/ System Engineer – Hybrid (MSP) Must Haves:
- Prior experience working for a Managed Service Provider (MSP) is required
- Strong Networking, CLI, Configuration Knowledge
- Strong knowledge of Microsoft 365 Administration
- Familiarity with Microsoft Azure, Office365 Applications, SharePoint Online, AVD
- Experience with systems administration tasks, such as Windows Server, Active Directory, Group Policies, etc.
- All Windows desktop and server operating systems
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPNs, VLANs, etc.).
- Hands-on experience with firewall configuration, VPNs, and security protocols (Fortinet, Cisco, or Meraki experience preferred).
- Familiarity with cloud networking solutions (AWS, Azure, etc.).
- Proficient in network monitoring tools (SolarWinds, Datto, PRTG).
Network Engineer/ System Engineer – Hybrid (MSP) Benefits:
- Comprehensive Health, Dental, and Vision Insurance
- Flexible Hybrid Work Environment
- Generous PTO, Paid Holidays, and Floating Holidays
- 401(k) Plan with Company Match
- Certification Reimbursement & Education Assistance for Continuous Learning
- Quarterly Performance Bonuses up to $6,000
- Life and Disability Insurance
- Wellness Programs and Mental Health Support
- Employee Assistance Program (EAP)
- Opportunities for Career Growth and Advancement
- Work-Life Balance Initiatives, including Flexible Scheduling Options
