Project Manager / Project Coordinator Day to day:
- Explain to the techs the project, timeline and expectations
- Working with the project proposal and scope, create tickets in ConnectWise and assign tech’s and resources
- Work with the client on setting expectations for our deliverables
- Create a client-facing timeline to be emailed weekly with updates to the client
- Internally, work with our logistics person on ETA for hardware and licensing for the project
- Working with outside 3rd party vendors as needed to coordinate delivery of their gear, set up configuration, what is needed from IT – communicate back to client
- Cabling companies
- ISP – version, cogent, etc.
- Audio Visual
- Physical Security – door access
- Electrician
- Furniture
- General Contractor
- Architect
- Phones – hosted VoIP or premise
- Access Point / hanging
- Handling necessary COI’s from buildings, (certificate of insurance) – requirement for NYC buildings
- Be available for the client on any questions throughout project and delivery
- Be available for onsite meetings as needed with 3rd party vendors / clients
- Coordinate training for client on our gear, technology and 3rd party companies
- Creating and delivering a Post Project Write up / set up a call with the client
- Check in with techs periodically during project and onboarding stage with our internal departments
- QC work
- Go into ConnectWise, verify tickets are completed by techs
- Close project, let our accounting team know for billing
- Prepare and email Project hand-off Reports
Project Manager / Project Coordinator Prerequisites
- Work in Elmwood Park NJ
- Again, more organization and experience in project planning and coordination is key, not highly technical
- 1-3 year’s experience
Project Manager / Project Coordinator Salary/Benefits:
– Salary is $55,000 – $75,000
– 100% company-paid medical insurance
– Dental and Vision insurance offerings
– 401(k) with match
– 2 weeks PTO; Paid Holidays
– Quarterly Bonus Structure
– and more…