Senior System Administrator – MSP Responsibilities:
- Experience working with Amazon Web Services (AWS), Microsoft Azure, and Office 365. (setup, configuration, design, and support of cloud-based workloads)
- Strong experience with Cloud environments on both administration and infrastructure
- Experience juggling multiple projects at once or leading a small team of engineers
- Extensive knowledge of configuration and maintenance of network infrastructure
- Extensive knowledge of working with firewalls, WAN, VPN, Cisco Meraki, or Palo Alto
- Being the second line of defense and visiting client sites for on-site support
- Being able to classify and categorizes incidents, prioritizing incidents to ensure timely resolution, and handling escalations
- Coach Tier 2 and Tier 1 engineers on technical decision-making and ticket curation.
- Certification in at least one of the following areas: Microsoft, VMWare, Security+, Kaseya, CISSP, CMMC, Azure or Amazon
- Experience working in an SLA-driven environment and ticket crusher
- Must be able to appropriately document your work (IT Glue and ConnectWise)
- Experience in a Managed Service Provider (MSP) environment
- Design, implementation, and support of backup and disaster recovery solutions
Senior System Administrator – MSP Salary & Benefits:
- $95k – $120k
- Full-Time
- Health/Dental/Vision
- Generous PTO/Paid Holidays
- 401(k) with company contribution
- Certification Reimbursement
*Actual salary of Senior System Administrator – MSP to commensurate with experience*
