We are seeking a highly skilled Senior NOC Tier 3 Engineer to join our expanding team. In this role, you will be responsible for monitoring and managing critical components within the Network Operations Center, including servers, RMM tools, and network performance. The ideal candidate will excel in handling complex NOC and server-related tasks such as patch remediation, firmware updates, and vulnerability management.

Key Responsibilities:

  • Oversee and maintain network connectivity, performance, and system alerts within the Network Operations Center.
  • Manage backups, patches, releases, and change management processes to ensure system reliability and security.
  • Address advanced NOC and server issues, including patch and firmware updates, as well as vulnerability remediation.
  • Demonstrate expertise in applications and platforms, including MS Intune, MS Autopilot, MS Entra ID, ConnectWise Automate, ConnectWise Control, and automation technologies like Immybot and Rewst.

Qualifications:

  • Deep experience with MS Intune, MS Autopilot, MS Entra ID, ConnectWise Automate, ConnectWise Control, and automation tools (Immybot and Rewst).
  • Regular pursuit of industry certifications.
  • At least 2 years of experience in a technological role with a focus on NOC operations.
  • Strong analytical and problem-solving skills.
  • Proficient in Microsoft technologies, Meraki, and VMware.
  • Comprehensive knowledge of server and storage hardware.
  • Commitment to ongoing IT knowledge development and technological research.
  • Effective time management and the ability to work independently with minimal supervision.

Benefits:

  • 100% Health, Vision, and Dental coverage
  • 401(k) plan with a 3% company match
  • 14 days of PTO
  • 5 Sick Days and paid Holidays
  • Flexibility for local work-from-home arrangements