Senior System Administrator (ConnectWise)

We are a 60 person Cloud and Managed Services Provider based in Austin, TX with almost three decades of experience supporting the local business community. With no set tech stack, we develop personalized solutions that best fit our clients needs and allow our team to touch a wide breadth of technologies.

Our current opening is for a Senior System Administrator (ConnectWise). The Senior System Administrator (ConnectWise) will split time between providing remote escalated support and taking the lead in maintaining the server/networking infrastructures across various locations and helping your technical team modernize infrastructures.

At this time, we are only considering Senior System Administrator (ConnectWise) applicants with previous MSP experience.

Senior System Administrator (ConnectWise) Job Responsibilities:

  • Provide remote and on-site server/workstation/network support and maintenance
  • Install applications and operating systems on customer hardware
  • Investigate user problems and identify their source; determine solutions; test and implement solutions
  • Configure and install servers (Windows 2016-2022), firewalls (Cisco, SonicWALL, Meraki, Fortinet), switches (Cisco, Meraki, Aruba, Unifi), and other related equipment, devices, and systems
  • Work in conjunction with the Project Manager to implement projects successfully

Senior System Administrator (ConnectWise) Knowledge Requirements:

  • Strong knowledge of Microsoft 365 Administration
  • Familiarity with Microsoft Azure, Microsoft 365 Applications, SharePoint Online, AVD
  • Experience with systems administration tasks, such as Windows Server, Active Directory, Group Policies, etc.
  • All Windows desktop and server operating systems
  • RMM platforms such as ConnectWise Automate
  • Familiarity with Cisco, Meraki, Aruba, Dell, and SonicWALL network equipment

Senior  System Administrator (ConnectWise) Benefits:

  • Health, Dental, Vision, and Life Insurance
  • 401(k) with company match
  • Hybrid WFH (2-3 days per week)
  • PTO and Paid Holidays
  • Certification reimbursement
  • Mileage reimbursement
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