We are a well-established managed IT services provider is seeking a Senior System Administrator with MSP experience to lead complex infrastructure projects and serve as a top-tier escalation point. This full-time position starts onsite in Los Angeles, CA, with a hybrid work schedule available after onboarding. Compensation ranges from $115,000 to $130,000, plus a full benefits package.

This role is ideal for a senior-level IT professional who enjoys designing and deploying advanced solutions across Microsoft 365, Azure, and networking platforms. You’ll work directly with clients, lead projects, and help drive infrastructure modernization in a collaborative, high-performance team environment.

Responsibilities:

  • Design and implement IT infrastructure solutions including Microsoft 365, Azure, networking, and virtualization
  • Lead client-facing projects such as cloud migrations, infrastructure upgrades, and onboarding
  • Resolve advanced technical issues as the final escalation point for Tier 2/3 support
  • Collaborate with engineers and client stakeholders to ensure reliable, secure IT environments
  • Maintain clear technical documentation and contribute to process improvement

Required Experience:

  • Minimum 1 year of hands-on experience working for a Managed Services Provider (MSP)
  • Expertise in Microsoft 365 administration, Azure services, firewalls, virtualization (VMware/Hyper-V), and networking
  • Proven ability to manage projects and handle high-level escalations
  • Strong communication and documentation skills
  • Certifications such as Microsoft, Azure, CompTIA, or Cisco are a plus

Compensation and Benefits:

  • Salary range: $115,000 – $130,000 based on experience
  • Full benefits package including medical, dental, vision, and 401(k)
  • Paid time off and paid certification support
  • Opportunity to grow within a team-oriented MSP that values long-term client relationships
  • Hybrid work schedule after initial onsite onboarding in Los Angeles, CA
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