Senior System Administrator (MSP/ConnectWise) General Responsibilities:
- Maintain optimum performance of systems via routine maintenance and comprehensive documentation for Server Administration (OS, AD, GPO), Physical/Virtual Machines, and all third-party systems SAAS/HAAS and any integrations to On-Premise or Cloud Devices.
- Ensure Environments maintain metric thresholds via established reporting tools (ScalePad, Sophos, Nable)
- Champion System Upgrades as necessary (OS, Hardware/Software/Firmware, Dell Servers/Power Vaults); Research relevant options by completing comprehensive discovery, prepare Statement of Work and Product Quotations to support Project Plan Deliverable.
- Advanced/Expert Level Knowledge; Microsoft 365
- Microsoft Partner Center; License/Subscription Administration.
- On Premise Exchange/Google/Legacy Mail Systems to M365 Migrations.
- Share Point, One Drive, Teams Administration and Advanced/Complex Support
- Microsoft Azure
- Advanced/Expert Level Knowledge; Sophos Firewall/End Point/WAP, MDR or similar type solutions.
- Advanced/Expert Level Knowledge in Backup and Disaster Recovery; Datto or similar type solutions.
- Advanced/Expert Level Knowledge in Network Design and Administration (TCP/IP, DNS, SNMP, VLAN)
- Advanced/Expert Level Knowledge of Industry Management Software; ConnectWise, Nable, Pass-Portal, ITGlue, ScalePad, Auvik.
- Basic to Advanced Level Knowledge of Manufacturing Solutions; ERP Systems; Global Shop/Epicor/EVO or similar solutions.
- Management/Engineering Solutions; Shop Floor Automation, Scytec, SolidWorks, PDM Vault, Predator, Bartender.
- Project Management Experience; Hardware or Software Lifecycle Management P2P/P2V/V2V Migrations, Low Voltage Structured Cable Projects, IT infrastructure deployment or relocations.
- General Understanding of Regulatory Compliance (NIST/CMMC, ISO, PCI)
- Help Resolve Complex Hardware and Software Issues
Senior System Administrator (MSP/ConnectWise) Benefits:
- Health, Dental, and Vision Insurance
- 3 weeks PTO plus paid holidays
- 401(k) with 4% company match
- Certification Reimbursement
- Regular company paid lunches
- Monthly operations meetings (ensuring everyone is on the same page and providing feedback to management)
- WFH days