Senior System Administrator (MSP/ConnectWise) Overview:

We are a premier Managed and Cloud Services Provider with over 20 years in business. We have been ranked in the top MSPs globally by MSP501 for the last decade and counting! We understand how to deliver exceptional service to clients and foster an environment that keeps our employees feeling happy, fulfilled, and growing.

Are you dissatisfied with the outcomes of an acquisition and worried about the stability of your role? Feeling stagnant with limited opportunities for career advancement? Are you unable to make any real progress because of a culture of chaos and distraction? It’s time to break free from the rut and join a culture that fosters growth, prioritizes education, and offers ample opportunities for upward mobility.

Due to our continuing growth, we are seeking a Senior System Administrator (MSP/ConnectWise) with a background in the MSP industry. The Senior System Administrator (MSP/ConnectWise) will be apart of our Professional Services Team which means you’ll be focused on project based work and taking level 3 escalations only as needed. This role requires advanced level knowledge of Windows Server, M365 migrations, p2v/v2v migrations, Azure migrations, full network deployments, and a general understanding of regulatory compliance.

Senior System Administrator (MSP/ConnectWise) General Responsibilities:

  • Maintain optimum performance of systems via routine maintenance and comprehensive documentation for Server Administration (OS, AD, GPO), Physical/Virtual Machines, and all third-party systems SAAS/HAAS and any integrations to On-Premise or Cloud Devices.
  • Ensure Environments maintain metric thresholds via established reporting tools (ScalePad, Sophos, Nable)
  • Champion System Upgrades as necessary (OS, Hardware/Software/Firmware, Dell Servers/Power Vaults); Research relevant options by completing comprehensive discovery, prepare Statement of Work and Product Quotations to support Project Plan Deliverable.
  • Advanced/Expert Level Knowledge; Microsoft 365
  • Microsoft Partner Center; License/Subscription Administration.
  • On Premise Exchange/Google/Legacy Mail Systems to M365 Migrations.
  • Share Point, One Drive, Teams Administration and Advanced/Complex Support
  • Microsoft Azure
  • Advanced/Expert Level Knowledge; Sophos Firewall/End Point/WAP, MDR or similar type solutions.
  • Advanced/Expert Level Knowledge in Backup and Disaster Recovery; Datto or similar type solutions.
  • Advanced/Expert Level Knowledge in Network Design and Administration (TCP/IP, DNS, SNMP, VLAN)
  • Advanced/Expert Level Knowledge of Industry Management Software; ConnectWise, Nable, Pass-Portal, ITGlue, ScalePad, Auvik.
  • Basic to Advanced Level Knowledge of Manufacturing Solutions; ERP Systems; Global Shop/Epicor/EVO or similar solutions.
  • Management/Engineering Solutions; Shop Floor Automation, Scytec, SolidWorks, PDM Vault, Predator, Bartender.
  • Project Management Experience; Hardware or Software Lifecycle Management P2P/P2V/V2V Migrations, Low Voltage Structured Cable Projects, IT infrastructure deployment or relocations.
  • General Understanding of Regulatory Compliance (NIST/CMMC, ISO, PCI)
  • Help Resolve Complex Hardware and Software Issues

Senior System Administrator (MSP/ConnectWise) Benefits:

  • Health, Dental, and Vision Insurance
  • Partial WFH schedule (75% home, 25% in office)
  • 3 weeks PTO plus paid holidays
  • 401(k) with 3% company match
  • Certification Reimbursement
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