Senior System Administrator – MSP Professional Services:
We’re a leading Chicago-based IT managed service provider reinventing technology through modern, client-first service solutions. We invest in our team’s well-being and career growth, believing that a happy, supported workforce drives innovative ideas that change the way technology enhances our world. Founded with a passion for community and culture, our collaborative team grows together through shared success and continuous learning.
We’re expanding our team and are looking for a Senior System Administrator – MSP Professional Services to tackle complex IT challenges, manage high-level escalations, and lead systems or cloud projects. In this role, you’ll mentor junior engineers, provide expert support, and ensure client satisfaction with top-notch service delivery
Senior System Administrator – MSP Professional Services Responsibilities:
- Manage client service delivery and advanced systems/cloud projects
- Resolve escalations through root cause analyses
- Mentor junior engineers
- Design and manage Windows, VMware, Azure, and Microsoft 365 environments
- Lead projects within scope and budget
- Drive strategic technology investments
- Develop and maintain best practices and process documentation
Senior System Administrator – MSP Professional Services Qualifications:
- 2+ years in Managed Services, Cloud, or Server Engineering/Architecture
- Expertise in Microsoft 365, Azure, VMware, and Windows Server
- Familiarity with enterprise storage, messaging systems, advanced networking, virtualization, backup/disaster recovery, and security best practices
- Proven troubleshooting skills and experience developing technical standards
Senior System Administrator – MSP Professional Services Benefits:
- HMO or PPO Medical Insurance
- Dental, Vision, and Life Insurance
- Hybrid WFH (75% home, 25% onsite for projects)
- 401K with partial company match
- Free Parking
- Unlimited PTO
- Flex day policy for unexpected events (up to 45 days per year with less than 2 weeks notice)
- Free office snacks
- Mileage reimbursement at government rate
- Business-related certification reimbursement (85% of study materials and exam fees)
- Biannual reviews for base salary increases
