Senior System Engineer – Managed Services
We are a leader in the Cloud and Managed Services industry, focusing on the latest technologies that allows our company to expand and grow. Our strategic focus is to attract, retain, and grow the best and brightest talent.
The Senior System Engineer – Managed Services will help modernize infrastructures and migrate users from on-prem solutions to cloud solutions. This is an ideal position for an IT Professional with strong technical skills, ability to juggle multiple projects, and strong client facing skills.
Why join our team?
– Opportunity to work with a diverse range and latest technologies
– Collaborative and supportive work environment
– Professional development and training opportunities
– Competitive salary and benefits package
– Flexile work schedule and 80% WFH
Senior System Engineer – Managed Services Responsibilities:
- Provide IT support for Microsoft’s core business applications and virtual environments on Azure and VMware.
- Support services for Microsoft-related technologies, including Windows Server, Office 365, and SharePoint, as well as virtualization technologies on VMware and Azure.
- Implement and support remote access solutions like VPN and Microsoft Intune.
- Maintain remote monitoring and management systems and computer systems and network infrastructure.
- Provide technical services and support for WAN and LAN connectivity, routers, firewalls, and security.
- Improve customer satisfaction through effective communication, escalation of unresolved issues, and teamwork.
- Document internal processes and procedures and track time and expenses in ConnectWise.
- Stay up-to-date with current and emerging technologies.
Senior System Engineer – Managed Services Requirements:
- Strong experience with Cloud technologies (Azure)
- Strong experience with Virtualization technologies (VMware, Hyper-V)
- Support of Windows Server environments (AD, GPO)
- Concepts, configuration, and troubleshooting of firewalls (SonicWall, Palo Alto, Cisco ASA, Meraki, PfSense)
- M365 Migration experience
Senior System Engineer – Managed Services Benefits:
- Comprehensive Healthcare Coverage: We provide extensive medical, dental, and vision plans to ensure you and your family are well taken care of.
- Employer-Matched 401k Contribution: Secure your financial future with our competitive 401k plan, where we match your contributions to help you build your retirement savings.
- Remote Work Flexibility: Enjoy the convenience of a hybrid work model, with the option to work remotely 2 to 3 days per week, allowing you to balance your professional and personal life.
- Generous Paid Time Off (PTO) Allowance: We offer a substantial PTO package, giving you the time you need to recharge, travel, or spend quality time with loved ones.
- Professional Development Opportunities: We invest in your growth with access to ongoing training, certifications, and career advancement programs.
- Performance-Based Bonuses: Your hard work is rewarded with bonuses tied to individual and company performance, recognizing your contributions to our success.
- Wellness Programs: We care about your overall well-being, offering wellness programs and resources to support your physical and mental health.
- Employee Assistance Program (EAP): Access confidential support services for personal, financial, and legal matters, ensuring you have the help you need when you need it.
- Company-Sponsored Events and Outings: Build strong connections with your colleagues through regular team-building activities, social events, and company outings.
- Work-Life Balance Support: We understand the importance of balance and provide the flexibility and resources needed to maintain a healthy work-life integration.
