Senior System Engineer (MSP) Overview:

We are a Cloud Services Provider based out of Torrance, CA with over 25 years in business. From IT network security to cloud deployments, we provide exceptional support for small and medium-sized businesses. In addition, our work culture fosters a healthy hybrid WFH environment built on collaboration and innovation. The Senior System Engineer (MSP) will primarily WFH but must be commutable to Torrance for occasional office visits or client meetings.

We are continuing to expand and are seeking an experienced Senior System Engineer (MSP) who will focus on modernizing client infrastructures. The Senior System Engineer (MSP) s responsible for identifying and implementing the technical needs of clients and assessing regulatory applicability and risk to help determine appropriate, compliant solutions to business problems. This role partners with other delivery areas to implement and support trusted technology.

The Senior System Engineer (MSP) must come from a background in the MSP/ CSP industry.

Senior System Engineer (MSP) Duties and Responsibilities:

  • Conduct network discoveries and client onboarding for new managed service clients.
  • Identify, propose, design, and deliver proactive and appropriate infrastructure upgrades/projects for managed service clients to enable a more productive, secure, and stable environment in line with best-in-class IT practices.
  • Provide exceptional, timely technical expertise on projects.
  • Update and maintain client information in our documentation system as changes in their environment occur.
  • Can individually track personal metrics on project hours for actual vs. scheduled and billable time percentage.
  • Continually review and provide recommendations on internal guidelines.

Senior System Engineer (MSP) Technical Requirements:

  • Support for Microsoft related technologies: Windows Server, Exchange, SQL,
    SharePoint, Teams, etc.
  • ¬†Expertise in core IT business systems such as Windows Operating System, M365,
    Microsoft Azure, and VMware hypervisor.
  • Implementation of Virtualization technologies (VMWare & Hyper-V)
  • Experience in deploying, configuring, and maintaining Citrix XenApp environments
  • Implementation of Cloud solutions (Azure)
  • Technical support at the network level: WAN and LAN connectivity, routers, firewalls,
    and security (Cisco, Meraki, and Watchguard experience preferred)
  • A competent understanding of security best practices around Windows operating systems
    and networking.

Senior System Engineer (MSP) Salary + Benefits:

  • $120,000 – $130,000
  • 100% employer covered Health, Dental, and Vision Insurance
  • Local WFH (must be commutable to Torrance, CA)
  • Paid Training
  • Certification Reimburesment
  • Clear paths for promotions and compensation increases