Senior System Engineer – Projects Team (MSP)
Established in 2010, we have emerged as a premier provider of technology solutions, specializing in serving the DMV area. Acknowledged as a top-tier Managed Service Provider on a global scale, we consistently earns a place in the Channel Futures MSP 501, commencing in 2013 and maintaining its presence annually. The company achieved a significant milestone in 2016 by securing a coveted position on the Inc. 5000 list, recognizing the country’s fastest-growing companies, a distinction it continues to uphold.
In response to continuous organic expansion, we are actively seeking an adept Network and System Engineer Team Lead to join our innovative team. Based in Columbia, MD, this role offers an exciting opportunity to lead diverse projects aimed at fortifying and supporting our network and systems infrastructure. As a Team Lead, you’ll play a pivotal role in mentoring junior engineers through support-related hurdles, assuming a supervisory position to ensure the highest level of service delivery for our esteemed clientele.
Senior System Engineer – Projects Team (MSP) Responsibilities:
- Serving as a subject matter expert, leveraging your IT/MSP background to provide expertise and guidance to junior technicians
- Demonstrating proficiency in server administration, including DNS management, to ensure optimal performance of clients’ server infrastructure
- Utilizing your experience with Intune and Azure to ensure proper integration and security
- Troubleshooting network and workstation issues
- Monitoring active network and server infrastructure
- Performing routine preventative maintenance on equipment
- Documenting all technical procedures and user guides
- Providing onsite technical assistance
- Creating network diagrams and collecting information about new clients
- Working on projects from beginning to completion to satisfy client needs
- Responding to Help Desk escalations (<20% of your time)
- Ensuring backups are performing correctly
Senior System Engineer – Projects Team (MSP) Requirements:
- Windows 2012, 2016, 2019, 2022
- Firewalls such as SonicWALL, PF Sense, Meraki
- Meraki Wireless Access,
- Knowledge in Cloud (Public/Private) Environments
- Windows Hyper V
- VMWare
- Microsoft 365
Senior System Engineer – Projects Team (MSP) Salary & Benefits:
- Salary $105,000 to 120,00
- Medical/ Dental/ Life Insurance
- 401K with a 5% match
- Company covers certification & training materials
- Generous PTO (can borrow ahead)
- Company-provided cell phone and laptop
- Bonus for on-call work
- Free gym membership
- On-site nutritionist
