Service Delivery Manager – MSP (PWFH)

Location: Elgin, IL / Salary: $100,000 - $110,000

Service Delivery Manager – MSP (PWFH)

Service Delivery Manager – MSP (PWFH)

We seek a Service Delivery Manager – MSP (PWFH) to join one of our top-tier Managed Service Provider firms. The Service Delivery Manager – MSP (PWFH) will assist with administering the remote monitoring and management system to ensure consistency and accurate reporting of client devices. As a Service Delivery Manager – MSP (PWFH), you will play an active role in daily management of all services calls. This will be a full time hybrid work from home 1-2 days a week.

The Service Delivery Manager – MSP (PWFH) must possess strong communication skills, including phone, in-person, presentation, and writing skills. The Service Delivery Manager – MSP (PWFH) should have a proven ability to work creatively and analytically in a problem-solving environment. This is a great opportunity for an experienced Service Delivery Manager – MSP (PWFH) with MSP experience to join a growing team where there’s endless career advancement opportunities.

* Must be commutable to Elgin, IL & have 4+ years of MSP experience *

Service Delivery Manager – MSP (PWFH) Experience:

  • Must have MSP EXPERIENCE
  • 4+ years of Team Lead/MSP experience REQUIRED
  • Experience with: ConnectWise
  • Windows and OSX Desktops
  • O365 Migrations
  • VMWare/Hyper-V virtualization implementation
  • AWS and Azure technical experience
  • Project Management Experience
  • Excellent communication skills related to Customer Service.
  • A strong focus on balancing customers’ needs with adherence to operational processes.
  • Strong analytical and technical problem-solving skills.
  • Ability to grasp technical concepts quickly and explain them to others.

Service Delivery Manager – MSP (PWFH) Salary/ Benefits:

  • Salary – $100-$110k
  • 401(k)
  • Health, Dental, Vision & Life insurance
  • PTO
  • Certification reimbursement

 

 

Opportunity Location

Elgin, IL

Proposed Salary

$100,000 - $110,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #RB777

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Location: Elgin, IL

Proposed Salary: $100,000 - $110,000

Published: July 27, 2022

Job ID: BW7247

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