Service Delivery Manager (Professional Services)Responsibilities:
- Responsible for providing technical and managerial leadership
- Act as the primary manager of the group to ensure the proper handling of service delivery and management of day-to-day client issues
- Work with management to mature and develop the leadership structure and systems of the organization
- Act as a liaison to clients around service delivery issues
Service Delivery Manager (Professional Services) Requirements:
- Minimum 3 years experience working for a Managed Service Provider (MSP)
- Demonstrable experience both managing and working as part of an MSP team
- IT Infrastructure, IT architecture, and system/network administration experience
Service Delivery Manager (Professional Services) Benefits:
- Salary $115,000-$125,000
- Health/Dental/Vision
- 401k with company match
- Travel Reimbursement
- Remote Options
- PTO