Service Desk Engineer L1 – ConnectWise (MSP) Requirements:
- Previous MSP experience
- Proven understanding of cyber security measures, such as multi-factor authentication required*
- Demonstrated experience of Modern Desktop management, Microsoft MD-100 and MD-101 exam certifications recommended
- Proven understanding of DNS, networking, (TCP/IP), routing, firewall & router management required*
- Understanding of core concepts around Microsoft 365 Enterprise E5 & Azure Windows Virtual Desktop experience or Microsoft Remote Desktop Services recommended
- Demonstrated ability to research unknown or unfamiliar technology and analyze the potential application and present findings and an implementation plan required*
Service Desk Engineer L1 – ConnectWise (MSP) Benefits:
- Health/Dental/Vision Insurance
- 401(k) with company match
- PTO and Paid Holidays
- Laptop and Cellphone reimbursement
- Certification Reimbursement
