Service Desk Engineer – L2 (MSP)

We are a Frisco based business providing full IT Services to small to medium sized businesses for over 18 years. We’ve continued to scale our business, increase our service offerings, and create a work environment that people enjoy working in. This is a partial work from home role, 2 days at home and 3 days at our Lake Dallas location.

We are seeking a Service Desk Engineer – L2 (MSP). The Service Desk Engineer – L2 (MSP) should have at least a year of Managed Services experience. The Service Desk Engineer – L2 (MSP) will be setting up and maintain Windows Servers and Desktops in a LAN/WAN environment. Service Desk Engineer – L2 (MSP) daily responsibilities will include Server and Desktop support for our customers. This includes hardware repairs, software installation, SonicWall Router/VPN set up and support as needed in a Windows 7 – 10 and Server 2008 – 2016 or 2019 environment.