Service Desk Engineer (Partial Remote) Skills & Requirements:
- Previous MSP experience (absolute must-have)
- Strong working knowledge of Windows Operating Systems (XP, Windows 7, Windows 8, 8.1, 10)
- Strong working knowledge of Microsoft Office (2007, 2010, 2013, 2016 & Office 365)
- Windows Server Support (2008, 2012r2, 2016, 2019)
- Azure environment administration
- Configure wireless access points and troubleshoot wireless connectivity
- Know how to install routers, switches, and access points at customer location
- Know how to troubleshoot internet issues such as packet loss, DNS issues, service outages, and how to
communicate with internet vendors to help resolve
Service Desk Engineer (Partial Remote) Benefits:
- Health, Dental, and Vision Insurance
- Partial Remote Schedule (2-3 days home per week)
- 401(k) with company match
- PTO + Paid Holidays
- Unlimited Certification Reimbursement