Service Desk Support Level 2 – IT Cloud Service Provider

Location: Yonkers, New York / Salary: $40,000 to $55,000

Service Desk Support Level 2 – IT Cloud Service Provider

We are interviewing for a Level 2 Service Desk Technician position in Yonkers, New York.

This is a position for candidates with a drive and aptitude to provide IT solutions and services for Hosted/Cloud technologies.  Bowman Williams is seeking applicants for Level 2 Service Desk Tech and Systems Administration of end clients’ networks, desktops, virtualized systems and deployments, primarily working remotely in a team environment and periodically on client sites.

This position is 20% desktop support, 40% systems administration, and 40% project installations.  This is a team-based position where you will be responsible for interacting with clients over the phone within a Microsoft support team.

Benefits include full health coverage, 9am to 5pm work hours, matching 401(k), new laptop and cell phone, and this is a salaried position.

Level 2 Service Desk & Systems Administrator Job responsibilities include:

  • Manage and perform System Administrator responsibilities: Windows Server, Active Directory services and troubleshooting Microsoft applications
  • Support a multi-site Microsoft Exchange O365 2016/2013 environment
  • Administration and migration experience with Office 365 (and Azure would be a plus!)
  • Install and configure new Windows 10 desktops
  • Support virtualized networks such as VMware and support via Citrix
  • Provide input and participate in strategic planning sessions
  • Provide enduser Desktop support via remote support
  • Experience with ConnectWise or LabTech is a HUGE PLUS…apply if you are familiar with these tools, we want to hear from you.

Benefits include: health coverage, 401(k), training and certifications, team activities to go-karting, paintball and ping-pong table in the office.

This is a full-time permanent position on a salary.

Opportunity Location

Yonkers, New York

Proposed Salary

$40,000 to $55,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

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Location: Yonkers, New York

Proposed Salary: $40,000 to $55,000

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Apply To Bowman Williams