Sr. Field Engineer – MSP

Location: Naperville, IL / Salary: $75,000-$100,000

Sr. Field Engineer – MSP

We seek a Sr. Field Engineer – MSP to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. The Sr. Field Engineer – MSP will be an escalation point on the Service Desk and the field. Primary responsibilities include visiting local client sites in the area to perform troubleshooting of TCP/IP, Active Directory, Office365, Exchange, WAN, VLAN, Firewalls, VMWare, etc. The Sr. Field Engineer – MSP will also be responsible for the network’s server components’ maintenance, installation, and integrity, including systems backups.

The Sr. Field Engineer – MSP will be joining a fast-growing industry-leading collocation, managed hosting, and managed services company. This position offers a flexible schedule, formal training and IT certification program, and rapid advancement. There will be room for the Sr. Field Engineer – MSP to grow within the organization.

Sr. Field Engineer – MSP Experience:

Excellent communication and documentation skills
3+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
Advanced experience and knowledge of Microsoft OS (2008-2019)
Experience with Windows Servers 2012, 2016, 2019 or above
Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
Experience with Hyper-V and VMware
Administration experience with Office 365 and Azure
Install, upgrade, support, and troubleshoot printers and computer hardware
Perform general preventative maintenance tasks on computers, laptops, and printers
Experience with Firewall & Router Appliances (Sophos preferred but not required)
Experience with VPNs
Mentoring junior technicians
Systems monitoring, analysis, and capacity planning.

Sr. Field Engineer – MSP Salary:

Salary: $75k-$100k based on experience
Medical, Dental, and Vision insurance provided
401K Match
PTO

*Actual salary of Sr. Field Engineer – MSP to commensurate with experience*

Opportunity Location

Naperville, IL

Proposed Salary

$75,000-$100,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #RB777