Sr. Field Engineer – MSP

Location: Naperville, IL / Salary: $75,000-$100,000

Sr. Field Engineer – MSP

Sr. Field Engineer – MSP

We seek a Sr. Field Engineer – MSP to join an MSP company that supports small-medium-sized businesses with their everyday technology needs. The Sr. Field Engineer – MSP will be an escalation point on the Service Desk and the field. Primary responsibilities include visiting local client sites in the area to perform troubleshooting of TCP/IP, Active Directory, Office365, Exchange, WAN, VLAN, Firewalls, VMWare, etc. The Sr. Field Engineer – MSP will also be responsible for the network’s server components’ maintenance, installation, and integrity, including systems backups.

The Sr. Field Engineer – MSP will be joining a fast-growing industry-leading collocation, managed hosting, and managed services company. This position offers a flexible schedule, formal training and IT certification program, and rapid advancement. There will be room for the Sr. Field Engineer – MSP to grow within the organization.

Sr. Field Engineer – MSP Experience:

  • Excellent communication and documentation skills
  • 3+ YEARS OF EXPERIENCE WORKING FOR A MANAGED SERVICE PROVIDER
  • Advanced experience and knowledge of Microsoft OS (2008-2019)
  • Experience with Windows Servers 2012, 2016, 2019 or above
  • Maintained ticket updates for reported incidents and experience with the help desk ticketing system (ConnectWise, Kaseya, ServiceNow, etc.)
  • Experience with Hyper-V and VMware
  • Administration experience with Office 365 and Azure
  • Install, upgrade, support, and troubleshoot printers and computer hardware
  • Perform general preventative maintenance tasks on computers, laptops, and printers
  • Experience with Firewall & Router Appliances (Sophos preferred but not required)
  • Experience with VPNs
  • Mentoring junior technicians
  • Systems monitoring, analysis, and capacity planning.

Sr. Field Engineer – MSP Salary:

  • Salary: $75k-$100k based on experience
  • Medical, Dental, and Vision insurance provided
  • 401K Match
  • PTO

*Actual salary of Sr. Field Engineer – MSP to commensurate with experience*

Opportunity Location

Naperville, IL

Proposed Salary

$75,000-$100,000

Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.

Tagged: #SO555

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Location: Naperville, IL

Proposed Salary: $75,000-$100,000

Published: August 4, 2022

Job ID: BW1275

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